A note to clients about COVID-19

While the health of our families and communities are everyone's top priority, FC remains as committed as ever to doing all we can to support our clients. 

We hope you and your family are healthy and holding up well through the uncertainty surrounding the coronavirus (COVID-19). While COVID-19 is causing disruption in our communities, we’re committed to making sure you have the protection and support you need.

 

Here are some temporary steps we've taken to continue servicing our clients:

  • For your safety and ours, we will not be accepting clients into the office beginning Monday, March 23rd. Our agents will continue to be accessible via phone and e-mail. Our main line will remain open for client inquiries and payments.

  • We will only be accepting payments online or over the phone.

  • Cash payments will NOT be accepted unless sent via mobile payment apps (e.g. Venmo, Paypal, Zell, or CashApp).

  • For claims, please contact the 1-800 phone number located on your policy. If you cannot locate the policy number, please reference our list of companies below to locate your provider's number.


This is a situation that none of us have been through before. New questions are sure to continue to arise, and we will do our best to help. We’ll continue to monitor and respond to this situation as it evolves, and we will be here for you when you need us.

We wish you and your loved ones well, and we thank you for being a FC Insurance customer.

Please note the priority claims processing toll free numbers for the following insurance companies:

HOME INSURANCE COMPANIES

American Hallmark

 

American Risk Insurance

Anchor

 

Coastal Advantage

 

FloodPro

 

Foremost

 

Geovera

 

Hartford

 

Lexington

Mission Select

NRS

 

Swyfft

Tapco/Lloyds

 

Texas Fair Plan

Texas Windstorm

 

Wellington

800.486.5616

1.866.635.9959

 

844.365.5588

 

800.631.6478

 

800.759.8656

 

800.527.3907

 

800.631.6478

 

800.759.8656

 

800.931.9546

800.780.6941

 

866.417.4855

 

877.799.3389

 

800.334.5579

English: 877.786.5665

Spanish: 866.443.6738

800.788.8247

800.880.0474

AUTO INSURANCE COMPANIES

American Hallmark

 

Empower

Foremost

Gainsco

Infinity

Kemper

Progressive

TAIPA

800.486.5616

877.437.5010

800.274.7865

866.424.6726

800.334.1661

888.253.7834

800.274.4499

866.321.9154

PROGRESSIVE CLIENTS: You can easily manage your policy online or on the Progressive app. Our chat reps are also standing by to help you. And, our phone lines are always open at 1-800-PROGRESSIVE—just know that call wait times may be longer than usual.You can also report or check on the status of a claim online, through the Progressive app, or by calling 1-800-PROGRESSIVE. To protect your health and safety, as well as ours, we’ll be limiting in-person claims interactions as much as possible.If you’re experiencing financial difficulties due to coronavirus and need assistance, please get in touch. Either log in and chat with us, or give us a call to discuss how we can help you.

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